Transculture training is a key strategic imperative for doing business internationally – and within Canada’s multicultural society.
Research has shown that the biggest obstacles to successful business in China or with the Chinese community in Canada are the barriers and misunderstandings caused by language and culture gaps. Many businesses and executives venture to China without knowing what they don't know - or the damage that this scenario can cause. Knowledge is power - and understanding Chinese business culture and protocols increases power and reduces vulnerability.
Success in Chinese markets – here or abroad – depends on positive relationships. In addition to the obvious language barrier, there are vast differences in how we communicate nonverbally and process information. For instance, sharing a meal in China can be a lot more important than “client entertainment.” Gift giving comes with protocol. The list goes on.
To engage in business activity in or with Chinese companies and communities, one must understand the cultural differences and the challenges, and how these affect the dynamics and outcomes of business initiatives.
Being unprepared in Chinese cultural intelligence issues and challenges can adversely impact the outcomes of business initiatives and compound the associated business risks – including disappointing strategic alliances, underperforming partnerships, losing strategic business deals and customers, experiencing project delays, budget overruns, and unrealized return on investment.
Cultural IQ prepares domestic and foreign organizations and individuals to work and to do business successfully within the context of Chinese business practices, culture and language.
Our China Cultural Intelligence seminars include customized components that are designed to address:
● What do Chinese value most?
● Typical Chinese decision-making processes
● What are the core values important in Chinese culture?
● How do some important values relate to Confucism, Taoism and Buddhism?
● The most important holidays, gift etiquettes, and cultural sensitivities when interacting with Chinese people.
● Understanding concepts of status, hierarchy, leadership, experience, age, gender, accountability, punctuality, and patience
● Business networking approaches and developing positive relationships
● Team-building, leadership and management styles, and language of management
● How to issue productive foreign directives and procedures
● How to avoid and mitigate misunderstanding, confusion, uncertainty, frustration, anxiety, resentment, and embarrassment
● Cultural similarities and differences between Asian communities, i.e Chinese vs. Korean vs. Japanese, differences between Mandarin speaking and Cantonese speaking communities, Chinese vs. Taiwanese, cultural differences between different parts of Mainland China.
All seminars include interactive exercises, story sharing, handouts, and materials. Up to 20 participants (recommended maximum). Workshops are conducted in English.
To request a consultation, please contact
Christine Gao, M.Ed, PCC
President,
Cultural IQ
Cell: 647-989-5678
tell: 416-519-7273
E-mail: christine_gao@hotmail.com
170 Wintermute Blvd.
Toronto, ON. M1W 3L5
